Sign-in and access
Sign in
Open the admin address provided by your shop and use the account assigned to you. If a verification code or password check fails, check the entered account details. Contact an administrator if your account is disabled or locked.
Review your profile
Open the profile menu in the top-right corner and visit Personal Settings to check your profile. Set a password that only you know. Notifications and task results are also available from your personal area.
A page or action is missing
The admin app uses role-based access. An administrator can review accounts under Access Control → Users and assign menu and action access under Access Control → Roles. Tell the administrator what work you need to do, such as maintaining products, viewing supplier quotes, entering orders, or printing labels.
Some information is hidden separately. For example, customer service staff without supplier-quote access cannot see supplier costs on an order. This does not prevent them from entering orders if they have order access.
Keep your account safe
- Do not share a personal account or send your password in a share link.
- Sign out before leaving a shared computer.
- Ask a shop administrator to disable an account, reset a password, or change role access.
Tip: Access Control is usually limited to administrators. Staff do not need to create accounts or edit roles themselves.